No foreign apps and no currency conversion: how to book a taxi abroad via Gett
Gett is launching a service that allows booking urban and intercity trips in 25 countries directly from the app in Hebrew. The system identifies the passenger's location, displays available transport options, and provides a final price in shekels, with payment processed via the saved payment method.
The peak summer vacation season and high demand for flights abroad have led Gett to a new international expansion move. The company is launching a service that allows booking urban and intercity transport in dozens of countries around the world directly from the app in Hebrew, without the need to download local applications or register for foreign services.
In the first phase, the service is operating in a pilot format in 25 countries, including popular destinations for travelers and business people from Israel such as the USA, France, Italy, Greece, Germany, Cyprus, Hungary, the Netherlands, Spain, Austria, Switzerland, Canada, and Georgia. Later, the deployment is planned to expand to more than 70 countries and 1,000 cities around the world.
How it works
From the user's perspective, the booking process abroad remains the same as in Israel. Upon landing and opening the Gett app in the destination country, the system automatically identifies the passenger's location and displays the variety of transport options available in that area, including taxis, private cars, electric vehicles, premium categories, and minibuses. The passenger chooses the vehicle type and destination, and receives the final price in advance, quoted in shekels, eliminating the need to calculate exchange rates or deal with unclear conversion fees.
Payment is made automatically using the payment method already saved in the user's account. The move is based on a technological connection between Gett's infrastructure and the HQ platform, which aggregates hundreds of transport providers and local fleets around the world. Customer support is provided in Hebrew directly through the app. During the pilot phase, direct contact with the local driver is made via phone call, and an option for internal internet calls within the app will be added later.
Turning the app into a tourism and transport portal abroad is primarily intended to strengthen customer loyalty and prevent Israeli customers from using competing apps like Uber or Bolt while overseas. Mark Oun, CEO of Gett, stated:
"We are constantly looking at the changing needs of users. Based on this concept, we have expanded the range of transport options we offer in Israel, and now we are taking another step and allowing our users to take Gett with them abroad as well. Our goal is simple — to be the transport platform for Israelis, wherever they are."
Gett's international move follows a series of steps taken by the company in the local market to expand operations beyond traditional taxi services. The company, which currently holds a quasi-monopolistic position in the Israeli taxi industry, faces a growth ceiling and ongoing criticism regarding taxi shortages during peak hours. To create new growth engines, the company recently entered the field of group transport. The service allows booking vans, minibuses, and buses with up to 55 seats at least 12 hours in advance. Local operations are conducted in collaboration with the Rideeazy platform from Electra Afikim.
