Apple to Shut Down Apple Support Community Platform on November 20
Apple announced it will permanently shut down its Apple Support Community platform on November 20, 2026. The site has transitioned to read-only mode, ending decades of user-driven technical support.
Apple is shutting down its long-running Apple Support Community platform permanently on November 20, 2026. The platform, which has assisted users worldwide for decades, has already shifted to a read-only mode, blocking new posts and replies.
According to reports from tech media outlets, users visiting the platform are now greeted with an official notice stating that the AppleCare support community will permanently close. While users can still browse existing discussions and solutions for products like the iPhone, iPad, and Mac, the interactive features have been disabled.
Apple expressed gratitude to community members who dedicated their time and expertise over the years to help others troubleshoot technical issues. The roots of the platform trace back to 1998 when it operated as Apple Tech Exchange, later becoming Apple Discussions before being rebranded as Apple Support Communities in April 2011 with a redesigned interface and a user ranking system.
An intriguing detail revealed during the transition is that the login button now redirects to an AppleConnect page labeled "AC Communities Web - Internal." This suggests that access to the system may have been restricted exclusively to Apple employees, although the company has not provided a detailed explanation.
