Gett Issues 15 Shekel Credits to Customers in Class Action Settlement
Gett is distributing 15 shekel credits to eligible users as part of a multi-million shekel class-action settlement approved by the Central District Court in Lod.
Gett users may find a new 15 shekel credit in their accounts for rides or deliveries, following a class-action settlement that has yielded millions of dollars in compensation for customers.
The class action was originally filed in 2017 at the Central District Court in Lod, alleging that the company failed to allow passengers booking intercity trips to choose payment according to the Ministry of Transport's official tariff. In some cases, customers were charged via taximeter even when the regulated tariff was lower. In December 2024, the court approved a settlement agreement under which the company committed to issuing a total of 12 million shekels in consumer credits.
As part of the compensation rollout, eligible users are now receiving an in-app notification stating: "Pursuant to the class action settlement in civil case 18341-03-17, you are entitled to a 15 shekel credit for a ride or delivery order. Limited to a single use. Valid for one month or until supplies last, whichever comes first."
The notification further specifies that the credit is redeemable exclusively for payments made via credit card. Customers wishing to utilize the benefit must book a ride or delivery through the application and pay with a credit card, with the credit amount automatically deducted from the total order cost.
This is not the first time Gett has distributed compensation under the settlement terms. In June 2025, eligible customers received 20 shekel credits valid for two months. The current distribution offers a slightly lower credit of 15 shekels with a strict one-month redemption window.
It is important to note that the benefit is not necessarily granted to all application users. Under the terms of the settlement, credits are distributed according to specific criteria and distribution phases, with the company authorized to grant benefits in varying amounts and conditions throughout the redemption period.
Customers wishing to check their eligibility can log into the Gett application to verify whether a credit notification has appeared in their account. The current benefit is restricted to a single use within one month or until supplies run out.
