"Building an agent in an hour with Claude, anyone can do": The entrepreneurs who made a half-billion dollar exit reveal their new startup
The founders of the startup Harmony have unveiled an AI platform for managing internal corporate services. The system allows employees to handle technical and administrative tasks via Slack using natural language.
Stop me if this sounds familiar. You are sitting in the office and need access to one of the systems, maybe to unlock a locked computer or just to renew your Claude subscription. Now a whole story begins: you contact IT, open a ticket, wait for someone to see the request, discover that you contacted the wrong person, do it again, and start wondering about your life choices. This doesn't just happen in IT, but also in HR, finance, procurement, or the legal department. Every time you need something from someone in the organization, it's one big headache. But a new startup from the founders of Epsagon now claims to have the solution.
Just reach out on Slack
Harmony is developing an AI platform for managing internal organizational services that, in practice, allows all employees in the organization to reach out in natural language on platforms like Slack (or Teams, if you were forced), and receive an answer or perform actions: from technical support, to policy inquiries, to procurement requests, permissions, and more. The Harmony system analyzes and understands the employee's identity, their role, and especially their permissions, in order to understand the organizational context and handle tasks accordingly.
In a conversation with Geektime, Nitzan Shapira, co-founder and CEO of Harmony, explains that the system comes with more than 100 pre-defined agents. The IT team only needs to connect the platform to the organization's systems, such as the identity provider, device management tools, ITSM and HR systems. "There is no catalog to build, no knowledge base to write, no automations to define, because we built the 100 agents in advance," he says. According to him, two onboarding meetings are enough for the system to be live within 48 hours. Want your own dedicated agent? Describe it in words and free language, and it is built without code. Later, the platform will also work via email, portals, autonomously, and voice applications.
On the employee side, all you need to do is write the request in free language, without filling out forms or remembering which system does what. Is your computer locked? The employee reaches out on Slack, the agent verifies them, resets the password, and closes the request in 40 seconds instead of a whole day. A new employee arrives at the company? HR activates the agent that assigns them an account, applications, and permissions on the first day. "The agents don't stop at IT," Shapira clarifies to Geektime. "The same mechanism answers a maternity leave question from HR, opens a procurement request, or advances a legal process."
On the face of it, this sounds just like you built a collection of agents. Isn't this something a company can build for itself?
Shapira: "True, building one agent today is easy. That is exactly why we built the hard part. Harmony is not a collection of agents. Underneath the agents is a layer that connects the employee's identity, their device, their permissions, and their work history to all the systems in the organization. This is what allows the agent to actually perform an action, not just answer a question. Building one agent in an hour with Claude, anyone can do. Building over 100 agents that perform real actions in the organization's core systems, with controls, approvals, permissions, audit logs, and enterprise-level security, and maintaining this when systems change — that is already a product, not a project."
$34 million in Seed
Harmony is revealed today (Tuesday) for the first time with a significant Seed round of $34 million led by Lightspeed Venture Partners, with the participation of Hitachi Ventures, Fin Capital, Mercer Ventures, Operator Partners, and a number of angels, including Assaf Rappaport and Ophir Ehrlich. When I asked Shapira about the significant funding amount and the identity of the investors, he claimed that this round is built for their big ambition: "To build a full Enterprise Service Management platform, not just another point tool. The direction is to expand this also to infrastructure, information security, organizational applications, and ERP systems. Building AI agents that perform actions safely across all these areas requires real depth in the product, in integrations, and in reaching the global market. That is what the money is for."
Harmony was founded in 2025 by Nitzan Shapira and Ran Ravnzaft, who previously founded the startup Epsagon, which was sold in 2021 to Cisco for half a billion dollars. Harmony currently employs about 50 people, most of them in Israel and the rest in the United States.
