Samsung Galaxy S25 Plus Catches Fire While Charging in Israeli Home
An Israeli user narrowly escaped injury after his Samsung Galaxy S25 Plus caught fire while charging on a bed. Samsung provided an upgraded replacement and compensation.
A resident of Israel narrowly escaped a major disaster after his Samsung Galaxy S25 Plus smartphone, purchased in February 2025, caught fire and emitted thick smoke while connected to an original charger on a bed. The incident occurred in the middle of the night when the user, identified pseudonymously as Uri, woke up to use the restroom and noticed sparks coming from the mattress.
Realizing the danger, Uri quickly grabbed the burning device, suffering minor burns to his hands, and threw it outside their ground-floor home. The smartphone continued to burn and emit smoke outdoors, completely melting down along with its OtterBox protective case. The fire destroyed the bedding, mattress protector, and the mattress itself. According to the owners, all local data on the device was lost, though partial backups were available via Google Drive.
The couple initially contacted the Ivory store where the device was purchased and were subsequently directed to Samsung's service center in Ashdod for a formal laboratory inspection. In their official letter to the manufacturer, the couple demanded a thorough safety investigation, preservation of evidence, a replacement device, and compensation for property and physical damages.
Following inquiries by local media, Samsung provided the couple with an upgraded replacement device, the Samsung Galaxy S26, and agreed to compensate them for the damaged bedding and mattress. Samsung stated that customer safety remains its top priority, and the incident is currently under investigation.
