Osem Recalls Classic Ketchup Batch Due to Labeling Mix-Up

Osem Recalls Classic Ketchup Due to Packaging Mix-Up

Osem-Nestle announced the recall of a specific batch of 750-gram "Classic Ketchup" bottles after a localized packaging error resulted in spicy ketchup being placed inside some bottles instead of the classic variety.

The company emphasized that the product remains completely safe for consumption, noting that the discrepancy between the contents and the label is purely a matter of taste. However, because the packaging does not accurately reflect the product inside, the company is actively recalling the affected items from store shelves.

Batch Details and Consumer Instructions

The voluntary recall applies specifically to 750-gram bottles of "Classic Ketchup" bearing the barcode 7290000072623, from batch 62022828, with an expiration date of July 21, 2027, and manufactured between the hours of 22:00 and 23:59.

Consumers who purchased the affected product are invited to contact the Osem-Nestle consumer service department to receive a voucher for a replacement product.

Customers can reach out via phone at 1-700-70-76-76, through the company’s official website, or via email at [email protected]. The food service division at the Ashkelon District Health Office has been fully informed of the incident.

Precedent Recalls in Israel's Food Sector

This incident follows previous packaging-related recalls in the Israeli market, such as an event last August when Tivall and other manufacturers faced labeling issues, or when Zoglovek recalled 150-gram packages of "French-style cervelat" due to missing back labels containing allergen and nutritional information. Unlike health-related recalls—such as undeclared sesame allergens or bacterial contamination found in previous months—Osem reiterated that this recall is exclusively due to taste mislabeling.