Microsoft Restores Outlook Services Following Global Outage Affecting Users
A global Microsoft outage disrupted Outlook email access for users across the Americas and internationally on Thursday evening. Microsoft confirmed the technical issue and later restored services.
A global service disruption affected Microsoft users on Thursday evening, preventing many individuals, including users in Israel, from accessing their Outlook email accounts. Microsoft confirmed the issue, noting that services began to recover shortly after.
According to an official company statement, users across the Americas encountered difficulties accessing Exchange Online mailboxes through multiple connection methods. The tech giant did not provide further details regarding the exact root cause or the full scope of the impact.
Tracking data from Downdetector showed a sharp spike in reports concerning Microsoft 365 services, with error submissions exceeding 22,000. High concentrations of user complaints originated from major US metropolitan areas, including Chicago, Seattle, and New York.
Microsoft addressed the situation via social media, stating:
"We're investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas. More details can be found in the Microsoft 365 admin center under EX1550543.»
Following the incident, the company directed affected administrators to the Microsoft 365 admin center under incident identifier EX1550543 for ongoing updates.
